Privacy Policy

Bright Light Neuro LLC ("Bright Light", "we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.brightlightneuro.com/ (the "Site"), purchase materials, or otherwise interact with us (collectively, the "Services"). By using the Site and Services, you consent to the collection, storage, and use of your personal information as described in this Privacy Policy.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use the Services.

We reserve the right to make changes to this Privacy Policy at any time, and for any reason. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

1. INFORMATION WE COLLECT

a) Information You Provide to Us

We collect information you provide directly to us when you:

  • Create an account;
  • Purchase materials;
  • Complete forms on our Site;
  • Contact customer support; or
  • Communicate with us.

This information may include:

  1. Account Information: Name, email address, password, school or institution name, grade level taught, and subjects taught.
  2. Payment Information: Credit card details, billing address, and other payment information (processed by a third-party payment processor).
  3. Communications: Information you provide in your communications with us.

b) Information We Collect Automatically

When you access or use our Services or Site, we may automatically collect information about you, including:

  1. Log Information: Information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Services;
  2. Device Information: Information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information;
  3. Usage Information: Information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information;

c) Information from Cookies and Similar Technologies

We may use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness.

2. HOW WE USE YOUR INFORMATION

We may use the information we collect from you for various purposes, including to:

  1. Provide, maintain, and improve our Site and the Services;
  2. Communicate with you, including responding to your inquiries and provide you with updates, promotions, product launches and newsletters;
  3. Monitor and analyze usage and trends to improve your experience with the Site; and
  4. Protect against and detect fraud, abuse, or other unlawful activities.

We do NOT sell personal information and data collected or provided by our users to third-parties.

We do NOT use personal information and data collected or provided by our users for marketing purposes or advertising of other, their party, agents.

3. DISCLOSURE OF YOUR INFORMATION

We may share your information about you as follows:

  1. With vendors, service providers, and consultants that perform services for us, including email delivery, payment processing, and data analytics;
  2. In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process;
  3. If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, privacy, safety, or property of Bright Light or others;
  4. In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company;
  5. Between and among Bright Light and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership; and
  6. With your consent or at your direction.

4. DATA RETENTION

We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

5. DATA SECURITY

We check our Site regularly for security breaches and vulnerabilities in order to make your visit to our Site and use of the Services as safe as possible. We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. The information we collect or you provide to us is contained behind secured networks and through encrypted communication. The same information is available only to a limited number of agents who have special access rights, and are required to keep the information confidential. The passwords to your accounts are encrypted and we do not have visibility over them. All stored data stored in our database is encrypted upon being written (saved). All payments are processed through a payment processor, to ensure the security of your confidential information and the transactions processed. While the security of your information is important to us, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee the absolute security of your information. You are responsible for maintaining the secrecy of your password and account information at all times. Should we become aware that a security system breach occurred, we will take the necessary steps to contact and inform you individually (via email) or by posting notices through other means (e.g. blog posts, newsletters, email notifications).

6. YOUR CHOICES

a) Account Information

You may update, correct, or delete information about you at any time by logging into your online account or emailing us at [email address removed]. We may retain certain information as required by law or for legitimate business purposes.

b) Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

c) Communications Preferences

You may opt out of receiving promotional emails from Bright Light by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

7. CHILDREN'S PRIVACY

IF YOU ARE UNDER 13 YEARS OF AGE, THEN PLEASE DO NOT USE OR ACCESS THE SITE OR SERVICES AT ANY TIME OR IN ANY MANNER, WITHOUT THE EXPLICIT CONSENT OF YOUR PARENT OR YOUR LEGAL GUARDIAN. Our Site is not directed toward, nor intended for use by, children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. In accordance with the Children's Online Privacy Protection Act (COPPA) and other applicable laws, we have implemented strict measures to ensure the protection of children's privacy. If you are under the age of 13, please do not submit any personal information to us. If we become aware that we have collected personal information from a child under the age of 13 without verified parental consent, we will take appropriate steps to promptly delete that information. If you are a parent or guardian and believe that your child has provided personal information to us without your consent, please contact us using the information provided in the "Contact Us" section of this Privacy Policy. We will take appropriate measures to investigate and, if necessary, delete any personal information collected from children under the age of 13 in violation of this provision. By using our Site, you acknowledge that you have read and understand this Children's Privacy provision, and you agree to its terms. Your continued use of the Site after any changes to this Privacy Policy will constitute your acceptance of such changes.

8. COMPLIANCE WITH APPLICABLE LAW

We are committed to complying with all applicable state-level privacy laws in the United States. If you are a California resident, you may have additional rights regarding your personal information under the California Consumer Privacy Act (CCPA). These rights include:

  1. The right to delete personal information we have collected about you
  2. The right to know what personal information we collect, use, disclose, and sell
  3. The right to opt-out of the sale of your personal information
  4. The right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us at [email address removed].

9. UPDATES TO THIS PRIVACY POLICY

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.

Please note that certain exemptions or exceptions under state privacy laws may apply to your request, and we may be required or permitted to retain or continue processing your personal information in accordance with the applicable law. In such cases, we will inform you of the reason for denying your request. Your continued use of the Site after any changes to this Privacy Policy will constitute your acceptance of such changes.

10. CONTACT US

If you have any questions about this Privacy Policy, please contact us at:

info@brightlightneuro.com

Bright Light Neuro LLC